Challenge
- Designing a booking system that could handle concurrent reservations across multiple workspace types — hot desks, meeting rooms, and private offices — without scheduling conflicts.
- Building a real-time notification system for admins that remained actionable without creating alert fatigue during high-volume booking periods.
- Ensuring the QR code check-in flow worked reliably across different device types and lighting conditions encountered in a physical co-working environment.
Solution
- Built a responsive customer web application enabling users to register, browse available spaces, make bookings, and manage their reservations entirely online without manual intervention.
- Developed a powerful admin portal that gives operators real-time booking oversight, customer management tools, and instant notifications — centralising all workspace management in one dashboard.
- Integrated QR code functionality to streamline workspace access and check-in, replacing manual verification with a fast and frictionless digital entry process.