Project Overview

A customised customer survey form similar to Google Form, but modified to capture survey data and automated the backend processes to ease manual data processing.

‍

Solutions Delivered

• ‍Convenience: Allows customer to enter survey data similar to Google Form.‍
• Automation: Data captured will be automated to different action streams for different departments to view.‍
• Visibility: Real-time visibility on insurance agents performances.

Conclusion

This customised customer survery form provides a more efficient way to gather customer survey and managements can have a better view of what is going on on the ground.

‍

‍